Why I returned my iPhone after just 7 days

Posted on July 9, 2007 by Tom King

A short list of the reasons why my iPhone went back to AT&T on Saturday.

  1. Couldn’t accept meeting invites on it.
  2. No Cut/Copy/Paste.
  3. The keyboard.
  4. Not enough fine tuning control over email:
    • Can’t control size of email initially downloaded
    • Only checks at pre-defined intervals; 15 minutes, 30 minutes, 1 hour…
    • Doesn’t put things in “Sent items”, instead you automatically cc: yourself on everything
  5. No indicator lamp or LED- can’t tell at a glance if I have voicemail/email/SMS messages– or even if the thing is powered on.
  6. No encrypted password vault or ‘eWallet’ utility (I depend on this to ‘remember’ things like seldom-used low-stakes passwords, etc)
  7. No video out; can’t use it with the cool display glasses I recently bought.
  8. No removable memory or ‘mountable storage’; can’t use it to transport files. The SanDisk folding SD card + USB that I use with the Treo has spoiled me.
  9. Lack of 3rd party applications/extensions.
  10. No “museum mode” for the iPod features; most of the training things I want to do I can do better on a video iPod or desktop.
  11. No Adobe Flash.Yet?
  12. It’s good, borderline great, but there HAS to be a better one coming 12-18 months from now.

About Tom King

Tom King has a master's degree in Instructional Design and 15 years experience developing and managing elearning materials. Tom has been active with many elearning technology specification groups, including ADL SCORM, AICC, IEEE LTSC, and others. He served as AICC Communications Chairman and workgroup leader for the PENS specification. Tom was instrumental in early implementations of LMS specifications for LAN and web-based systems as an early AICC advocate and founder of Solis, maker of Pathware (acquired by Macromedia and later transferred to IBM as LearningSpace 4). Tom continues to collaborate with colleagues from a variety of companies offering enterprise-class elearning solutions.
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